Rock Strong Privacy Policy
Rock Strong Cleaning Services – Privacy Policy
Effective Date: December 1, 2025
At Rock Strong Cleaning Services, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, contact forms, or services.
1. Information We Collect
We may collect the following personal information when you voluntarily submit it through our website or during service requests:
First and Last Name
Phone Number
Email Address
Service-related details necessary to provide cleaning services
2. How We Use Your Information
We use the information collected exclusively for legitimate business and customer service purposes, including:
Responding to service inquiries and quote requests
Scheduling and confirming cleaning services
Providing service updates and follow-ups
Customer support related to requested services
We do not use your information for marketing, advertising, promotions, or unsolicited communications.
3. SMS / Text Messaging Policy (Customer Care Only)
Rock Strong Cleaning Services uses SMS messaging exclusively for customer care and service-related communications. SMS messages are sent only in response to customer-initiated requests and may include:
Responses to service inquiries
Appointment confirmations and scheduling
Service updates related to cleaning services
We do not send marketing, promotional, or advertising SMS messages.
Opt-In Consent
Customers opt in to receive SMS messages by submitting their phone number through our website contact forms and explicitly consenting to receive service-related text messages.
Opt-Out
You may opt out of SMS communications at any time by replying STOP. Once you opt out, you will no longer receive SMS messages from us.
Help
Reply HELP for assistance or contact us directly through our website.
4. Data Sharing and Disclosure
We do not sell, rent, or share personal or mobile information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
With trusted service providers necessary to operate our business (subject to confidentiality obligations)
When required by law, legal process, or government request
SMS opt-in data and consent information are never shared with third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us through our website.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our website at:
www.rockstrongservices.com